If your purchase does not meet your expectations or if you change your mind, you may return unaltered and unworn product(s) within 3 days from the date of delivery for a full refund or exchange.

Returns can be made in the following ways:

•You can contact us on 060 967 8966 or email us at and we will arrange a courier to collect the item from you within 3 working days. Just complete the form that comes with your delivery, fill in a reason, and pack the goods plus the returns form into the original packaging.


After we have correctly received your goods, we will refund the amount of the returned goods to the payment method used to place your original order within 5-7 business days. Exchanges will be re-shipped within 1-2 business days after we have received your return.

Feel free to contact The Consultant Concierge for any questions concerning your return, refund or exchange.